Prue Matthews is a Nurse Unit Manager for a Child and Family Health Team in South Western Sydney Local Health District. Prue was a Nurse Manager in the Primary and Community Health’s COVID Leadership Team that was formed in August 2021, to support the growing number of clients, via a telehealth model of care, who were isolating at home with a COVID 19 diagnosis. Prue was involved in the implementation of the Artificial Intelligence conversational technology Curious Things.