Rachel Norris is the Manager of Strategic Projects and Planning at South Western Sydney Local Health District (SWSLHD). In her role, Rachel provides leadership in the development and implementation of strategic initiatives that align with the district’s long-term goals. Having worked as a Physiotherapist in the District for over 8 years and with a strong background in project management, she oversees various strategic projects aimed at enhancing both staff and patient experience. Rachel and her team are currently developing the SWSLHD Innovation Strategy to nurture a culture of innovation within the district, supporting the District’s mission of providing high-quality, sustainable healthcare services to the community.